Showing posts with label Improve. Show all posts
Showing posts with label Improve. Show all posts

Thursday, November 29, 2012

8 Steps IP Lawyers Should Take To Improve Their Email Marketing And Attract Clients

If you are an Intellectual Property legal services professional whose email marketing campaigns have failed miserably in the past, then this article will show you what you need to work on in order to be more successful.

You should not abandon email marketing campaigns altogether, but improve them in order to attract and retain clients.

When IP legal services professionals use emails effectively during marketing campaigns, they should:

Educate prospects, and not simple list the services they provide. Point prospects and clients towards resources that answer questions they may have. This could be reports, articles, webinars, seminars or presentations. Show prospects and clients how to achieve desired outcomes. Great examples of this are step-by-step guides prospects can download or order, and which give some sort of road map that would need to be followedto reach a certain conclusion. Form part of a well-planned sequence of online and offline communications to prospects that helps build trust and stops IP legal services professionals being perceived simply as intrusive salespeople. Some of the key mistakes IP legal services professionals make that result in poor email marketing campaigns include: Email headers that get emails more likely to be captured by SPAM filters. The lack of personalisation, which means readers are less likely to feel the email is important to them. Emails that do NOT have any information that is of value to readers - just stuff about the company or IP legal services professional(s), types of services provided, length of time principle players have been in practice, qualifications, etc. Emails with no call to action - i.e. with nothing that would get readers to respond with a specific action within a given time or to take advantage of an extremely good offer. Given the above, here are a few things IP legal services professionals should do to make sure their email marketing campaigns are affective and, more importantly, produce measurable results that can be monitored:

Think about a specific end-goal for each email. What actions do you want the reader to take after the reading the email? Keep the desired response simple. For example, do not try and get prospects to download a free report AND call you to book a free consultation at the same time. Try to aim for one or the other. Learn how to write effective headlines. If you don't capture a reader's attention with the headline, they will lose interest immediately. What resources do you have that your readers are dying to get hold of, and which the email is promoting? Do you have reports, webinars, interviews or demonstrations that address your readers' fears and frustrations? If your answer is yes, then your email should explain how the information you have will give readers the end result they are looking for or need. If necessary, get a copywriter to draft your emails if you don't have the time to learn how to write powerful emails yourself. Do you have a call to action that increases the sense of urgency for readers and gets them to respond within a given time to your marketing campaign? If not, you better think of one. Are you selling your services directly in the emails you send out? If so, how about stopping and focusing on the information you have available for prospects and clients. If you are as good as you say you are, the prospects you want to attract will come to you. You don't want to do the written version of picking up the phone and cold calling. The results are the same the and the feeling you get is no different...sick! Have you prepared a sequence of emails to your target niche in order to keep them updated on the information you have available, or webinars/seminars you are running to show them how to solve their problems? On average, it takes 7 touch points before prospects buy anything. Plan for this, but make sure the email sequence is logical and moves prospects down a sales funnel. Use autoresponders to capture your prospects details and systemise your email communications. I use AWeber, but there are other companies out there that have great tools you can explore as well. Think about the timing of emails you send out - readers are less likely to act on marketing emails sent at 9.30 am on a Monday compared to 2 pm on a Wednesday as they recover from weekends and are making plans for the week ahead. Tuesday, Wednesday and, to a lesser extent, Thursday are the best days to send emails out to prospects. If you want to create a position of authority within a target niche as an IP legal services professional, and get prospects contacting you for your services, you need to think carefully about how you craft your emails and plan your email marketing campaigns. Getting your readers' attention is absolutely vital if you want to prevent your emails being deleted, getting caught by SPAM or simply ignored...not the kinds of thing you what happening when trying to attract new clients. Every Innovative Irish Idea Deserves to Be Protected Correctly in Law   Intellectual Property Infringement and Patent Law   Why You Need a Loan Modification Attorney When Your House Is On The Line   Intellectual Property Lawyers and How to Tackle IP Litigation   Basics of Trademarks for Small Business   Managing the Unmanageable for Law Office/Firms Management   

What Patent Strategies Can Be Used to Improve Competitiveness of a Business?

Introduction

The concept of patents can be traced back to the 14th century and it has consistently evolved over time. The concept of patents was introduced to encourage innovators by awarding exclusive rights over the improvements in technology made by them. In essence, a patent is a set of exclusive rights granted by a country in exchange for a public disclosure of their invention. The rights granted to a patentee, in most countries, include, the right to exclude others from making, using, selling, importing, offering for sale or distributing the patented invention without permission of the patentee. This set of exclusive rights is granted for a limited period of time, and in most cases the right is limited to 20 years.

The exclusive rights granted to a patentee have business impact, some of which are listed below:

A patentee gets the liberty to enjoy monopoly over the patented invention for 20 years A patentee can monetize his patented invention by selling or licensing out his rights, in addition to other ways of monetizing Engineers and scientists can access a rich pool of patent information and improvise on existing technology Competitors will have to create non-infringing products and processes

The business impact of patents can be used to enhance the competitiveness of a business. A wholesome, systematic and customized approach towards patents is required to use the power of patents to positively impact your business.

4 fold approach for enhancing competitiveness

Build a patent fortress Proactively safeguard your business interests Respect others intellectual property Intelligent approach to product and process development

Build a patent fortress

One of the approaches for improving competitiveness of a business is by having product differentiators. Product differentiators are brought about by developing products that are technologically superior, has newer/better features or addresses specific needs of customers. Sometimes, there might not be any changes made to the product, however, companies might differentiate themselves from competition by offering products at reduced prices. This might be possible by making changes to the processes used in producing the product. Such modifications made to the products/processes might be patent worthy. Hence, when a company feels that they have made some modification that might be patent worthy, it is important to contemplate the idea of having such improvements protected by a patent.

It shall be noted that such improvements give added advantages to a business. If a company hasn't taken any measure to protect the improvement made by them, then competitors might as well copy such improvements, thereby diluting the advantage gained by the business. Further, competitors might copy the products and introduce the same at lower prices, as they would not have invested in developing the product/process. By protecting the improvements made to the products or processes, businesses gain at least the following advantages:

Create an entry barrier for competitors Maintain product or process differentiators Protect products or processes from being copied by competitors Enjoy monopoly over improvements for 20 years Increase valuation of the company

Proactively safeguard your business interests

The previous approach dealt with protecting technological improvements made by a company. While, the previous approach dealt with building a patent fortress to safeguard ones business territory, it is equally important to monitor the patent fortress' built by competitors.

It is often seen that, in a bid to build a patent portfolio that is as strong as possible, companies tend to protect things that already exist and sometime try to protect improvements that are not novel and are obvious. If they do succeed in protecting such existing and obvious technology using patents, then they might stop others from using such technology, or they can at least stop others from using such technology till somebody proves that the patents were wrongly granted.

It is important to take necessary actions to avoid being in a situation in which a company uses patents granted to an existing or obvious improvement to stop you from using such technology. This can be achieved by monitoring and opposing the patent applications filed in the technology that is of your interest

One can monitor patent applications filed by competitors and oppose grant of patent to such patent applications. On the other hand, one can also monitor patents that are getting granted in related technology fields, and opposes the patents even after the patent is granted. By taking such proactive steps, businesses gain at least the following advantages:

Ensure against obvious improvements being protected by competitors Enhance the valuation of patents held by you in a technology field Avoid being sued for infringing patents that shouldn't have been granted in the first place Easy access to freely use and adopt minor improvements in technology

Respect others intellectual property

In the previous two approaches, we dealt with building a patent fortress and ensuring that competitors do not strengthen their patent fortress using minuscule technological improvements. In the current approach we illustrate why it is important to respects others Intellectual Property rights.

As highlighted in the introduction, patents give exclusive rights to the patentee to exclude others from making, using, selling, importing, offering for sale or distributing the patented invention without permission of the patentee. In other words, if you copy, intentionally or otherwise, an invention patented by others, then you will be infringing on their patent right. A patentee can sue you for violating his patent rights, and if the court finds you guilty, then the damages that you might end up paying could be significant. Hence, it is important to be aware of patent rights held by others while carrying out your business.

A well proven approach to ensure that your products or processes don't infringe on others patent rights is by carrying out a Freedom to Operate (FTO) study before introducing a product in a country. It is important to dig out the patents that exist in the field that you operate in and determine if your products or processes infringe on others patents. If found that the products/processes might infringe on others patent rights, then necessary steps have to be taken to avoid such infringement, and thereby avoid expensive law suits. By taking such precautions you will at least gain the following advantages:

Ensure against introducing infringing products to the market Avoid expensive patent infringement suits Ensure that brand name is not tarnished by such infringement

Intelligent approach to product and process development

Remember, no one got too far by reinventing the wheel, neither will you; hence, there is no point in reinventing the wheel. It is important to appreciate the fact that most of the problems that we might be trying to solve, might have been solved by somebody else in some part of the world. Therefore, it will be intelligent on your part to look at such solutions and improvise on them. Patent data is considered to be the richest source of scientific information, and using this information is an intelligent approach to product and process development.

By harvesting information provided by patents, you can work on improving solutions provided by others. Hence, the solution provided by you might end up being much more superior and also different. Further, one reduces the possibility on developing something that has already been developed, hence, your investment in R&D yields better returns. Furthermore, one can bring down the cost of developing a product by simply copying a patented invention and introducing the same in a country where the invention has not been patented. Additionally, patent data can be used to analyze technology trends and plan your business accordingly.

The ways in which patent data can be used by businesses is endless, and the advantages gained by using patent data are tremendously valuable. Some of the advantages of using this approach are:

Enhanced returns on investment in R&D Development of products/processes that have improvised on existing technology Reduced cost of development of product/process Better business forecasting and planning

I hope you find this article helpful in crafting a patent strategy that is aligned with your business objectives.

Every Innovative Irish Idea Deserves to Be Protected Correctly in Law   Intellectual Property Infringement and Patent Law   Why You Need a Loan Modification Attorney When Your House Is On The Line   Intellectual Property Lawyers and How to Tackle IP Litigation   Basics of Trademarks for Small Business   

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